Personalized Service and Customer Care
At Mirage Nails, the personalized service and attention to detail set them apart. Here’s what makes their customer care exceptional:
- Friendly and Welcoming Staff: The team, led by Kim and her family, creates a warm and inviting atmosphere. They treat customers like friends, remembering personal preferences like favorite polish colors.
- Attention to Detail: Kim and her team are known for their meticulous work, ensuring every manicure and pedicure is flawless. They take the time to understand what you want and deliver beyond expectations.
- Flexible and Accommodating: Whether it’s a last-minute appointment or a specific design request, they go out of their way to accommodate their clients. Kim even fixed a broken nail seamlessly during a visit!
- Artistic Talent: Mikki, one of the nail artists, is praised for her creativity and ability to bring any design to life. She also offers helpful suggestions if you’re unsure what to choose.
- Consistent Quality: Regular clients rave about how their manicures and pedicures last for weeks without chipping, a testament to the high-quality products and skilled application.
- Family-Owned Charm: The salon’s family-owned vibe adds a personal touch. Kim’s humor and her daughter’s artistic skills make every visit enjoyable.
If you’re looking for a nail salon that combines expert craftsmanship with a personalized touch, Mirage Nails is the place to go. Their dedication to customer satisfaction ensures you’ll leave happy every time!
Pros and Cons of Mirage Nails
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Customer Service at Mirage Nails
At Mirage Nails, the customer service is one of the standout features that keeps clients coming back. Here’s what makes their service exceptional:
- Friendly and Welcoming Staff: The team, led by Kim and her family, creates a warm and inviting atmosphere. They treat customers like friends, remembering personal preferences like favorite polish colors.
- Personalized Attention: Kim and her team take the time to understand what you want, offering suggestions and ensuring you’re happy with the results before you leave.
- Flexible and Accommodating: Whether it’s a last-minute appointment or a specific design request, they go out of their way to accommodate their clients. Kim even fixed a broken nail seamlessly during a visit!
- Artistic Talent: Mikki, one of the nail artists, is praised for her creativity and ability to bring any design to life. She also offers helpful suggestions if you’re unsure what to choose.
- Consistent Quality: Regular clients rave about how their manicures and pedicures last for weeks without chipping, a testament to the high-quality products and skilled application.
- Family-Owned Charm: The salon’s family-owned vibe adds a personal touch. Kim’s humor and her daughter’s artistic skills make every visit enjoyable.
If you’re looking for a nail salon that combines expert craftsmanship with a personalized touch, Mirage Nails is the place to go. Their dedication to customer satisfaction ensures you’ll leave happy every time!
Top 5 Reviews of Mirage Nails
“I’ve been a regular at Mirage Nails for around 6 months now and I refuse to get my nails done anywhere else – I absolutely love this place! Kim does an amazing job with my dip manicures and they always turn out beautifully. I’ve had bad experiences at other salons before: expensive manicures barely lasting 5 days, sloppy/bad work, nail techs being too rough with my hands, etc. but I’m happy to say that has never been the case here. Kim is always very gentle and has a great eye for detail. My dip manicures typically last around 3-4 weeks. Highly recommend checking this salon out!”
“Mirage Nail Salon is a family-owned business with excellent customer service. I have had pedicures there for almost 2 years and have always been satisfied with the results offered by Kim, her husband, and other employees there. They treat you like friends and are very skilled in their trade. Kim even remembers my favorite polish color. You will not be disappointed at Mirage.”
“Kim & Kimmie are the absolute sweetest. They remember me no matter how long it takes me to make it back in, and always keep a smile on my face from either their stories, jokes, or singing. They even remember what colors I get for my pedicures! Such a great business to support.”
“I have had really positive experiences here. Kim is so talented, pays so much attention to detail, and truly wants to give you the nails you are asking for. Not to mention, she’s very kind. I have gone to so many different nail spas and stopped going due to bad customer service, chipped nails after a week, and overall not feeling cared for. I don’t feel that way with Mirage. Thank you Kim!”
“This is my favorite nail place of all time. Kim usually always does my nails but all the people there are wonderful and the quality of my nails is always excellent. I used to get acrylic but now I get hard gel. No caustic chemical smell and it looks just as good and lasts just as long or longer. They have an amazing selection of polishes too. Everything is always clean, and the shop is light and airy so it just feels good to be there. Definitely recommend. I’ve been going there regularly since post-covid days, so several years now.”