🧺 King Coin Laundry & Cleaners – Convenience in Long Island City, but at What Cost?
Overview
Located at 38-15 Greenpoint Ave, Long Island City, NY, King Coin Laundry & Cleaners is a longstanding laundromat and dry-cleaning business serving the LIC and Sunnyside communities. Once considered a neighborhood staple, this business now sits at a crossroads between convenience and frustration. While it offers an accessible location and dual services—self-service coin laundry and full-service wash & fold/dry cleaning—its deteriorating facilities and inconsistent customer service have become major talking points.
For residents nearby, King Coin might be the most convenient option. But is convenience enough to justify issues like broken machines, rude staff, and missing items?
Services
King Coin Laundry & Cleaners offers a variety of laundry-related services:
- 🧼 Self-Service Coin Laundry
- Washers: Small, Medium, and Large capacity ($2.50–$4.50+ per load)
- Dryers: $0.25 for 7 minutes
- 🧺 Wash & Fold Laundry Service
- Same-day service may be available for early drop-offs
- 🧥 Dry Cleaning Service
- Available next door, also handles specialty garments
- 💰 Change & Detergent Station (located in the dry cleaning section)
Although the price is on par with NYC averages, the value for money is questionable due to outdated machines and reported service issues.
Pros
✅ Located conveniently in LIC, walking distance for many apartment dwellers
✅ Offers both coin laundry and dry cleaning in one stop
✅ Some machines do offer hot water cycles
✅ A few friendly and helpful employees noted by returning customers
✅ Good folding space and layout when machines are working
Reviews
Review 1 – Honest Praise for Cleanliness
“Very clean. I used a small machine for $2.50 and the wash took 35 minutes. Plenty of space for folding and no one gave me bad looks. A solid experience.”
Review 2 – Deeply Disappointed Regular
“I’ve been coming here for years, but now the service is awful. Expensive clothes have gone missing, and instead of an apology, I was accused of lying. That’s unacceptable. Don’t risk your belongings.”
Review 3 – Machinery in Shambles
“Half of the washers and dryers are broken, and the few that work are often used for their own laundry business. I waited 40 minutes just to dry clothes. Disorganized and unfair to paying customers.”
Review 4 – Good Experience with Drop-Off
“Despite the negative feedback, I’ve had no issues with their wash & fold service. Clothes returned clean, folded, and organized. I just wish the coin laundry side was better maintained.”
Review 5 – A Risk for Your Wardrobe
“I used their drop-off service, and my designer pants disappeared. They refused to admit fault. Worst of all, the staff made me feel like I was trying to scam them. Disrespectful and infuriating.”
Conclusion
King Coin Laundry & Cleaners offers convenience and decent prices, but its outdated machines, poor maintenance, and customer service complaints raise serious concerns. If you live nearby and need quick access to washers or a place to drop off laundry, it may work in a pinch—but know what you’re walking into.
For those who value reliable service, respectful staff, and fully functioning machines, you may want to explore other options in Long Island City or Sunnyside. 🧾
⚠️ Final tip: Always inspect the machines before use, keep receipts from drop-offs, and avoid peak hours to minimize inconvenience.