Overview of Total Floor Care in Lewisville, TX
Total Floor Care is a local floor refinishing service located at 1168 W Main St, Lewisville, TX 75067, USA. The company specializes in stone and tile restoration, polishing, repair and sealing for residential properties. It is ideal for homeowners and property managers who want to restore worn travertine, slate, Saltillo tile, granite and other natural stone surfaces instead of replacing them. For anyone searching for reliable options for floor refinishing in Lewisville or the best floor restoration services in Lewisville, Total Floor Care presents a hands-on, experienced team approach that focuses on visible transformation and long-term protection.
What Total Floor Care offers
Total Floor Care focuses on comprehensive floor restoration rather than quick fixes. Core services include deep cleaning and decontamination of tile and stone, hand-cleaning of grout lines, repair of pits and scratches, removal of old sealants, polishing and application of new sealants. The team also performs targeted repairs and can seal countertops when requested. The work is performed primarily on-site and often involves multi-step processes to bring tired floors back to life.
Customers looking to book floor refinishing service in Lewisville can request a detailed estimate. Typical inquiries include prices for floor refinishing in Lewisville and comparisons of replacement versus restoration. Total Floor Care positions restoration as a cost-effective alternative to full replacement, often delivering a near-new look for existing floors.
Services and response times
Total Floor Care’s main services are tailored to stone, tile and grout systems. Work is carried out with attention to preservation and surface integrity. Key services include:
- Professional stone cleaning and stripping of old finish or wax
- Hand-cleaning and deep scrubbing of grout lines
- Repair of pits, holes and surface scratches in travertine, slate and other stones
- Surface polishing and honing to restore shine
- Application of protective sealants for tile, stone and granite countertops
- Full-site preparation including taping and covering trim to prevent damage
Project length varies by scope. Small touch-ups or grout refreshes can be completed in a matter of hours, while whole-house restorations may take multiple days—one customer noted a two-and-a-half day process for upstairs and downstairs restoration. Reviews indicate the crew is punctual and efficient on-site, often arriving when they say they will and working methodically until the job is complete. However, some potential clients have reported difficulty getting an initial phone response or a timely email reply, so allowing extra lead time for scheduling is advisable.
Customer experience and what clients report
Feedback from customers paints a consistent picture of highly skilled, hardworking technicians who deliver dramatic visual results. The team, often identified by name in reviews, is praised for attention to detail: hand-cleaning grout lines, covering trim to avoid damage, identifying and stripping hidden old sealants, filling holes, and achieving sparkling finishes on slate, travertine and Saltillo tile. Multiple clients describe a sense of surprise at how much life was returned to floors that had previously looked tired or beyond repair.
Positive points frequently mentioned include professionalism, communication while on-site (explaining daily steps in the process), thorough prep work, and the owners’ direct involvement and accountability. One review praised additional services such as sealing granite countertops as part of a broader restoration job. On the critical side, at least one prospective client reported calling multiple times without an answer and sending a detailed email requesting an estimate that did not receive a reply. This indicates that initial contact and response can sometimes be an issue even though the on-site experience is typically excellent.
Useful tips for visitors and homeowners
Clients should plan ahead and allow time for scheduling and preparation. Because whole-floor restorations can span one to several days, it is advisable to clear the workspace of fragile items and make arrangements for pets and daily routines. For those deciding between replacement and restoration, Total Floor Care’s work demonstrates that restoration can be a cost-effective option: one customer who considered replacing their Saltillo tile was very glad they chose restoration instead.
Scheduling on weekdays often makes it easier to coordinate multi-day projects. It is recommended to request a written estimate and confirm arrival times; although many customers praise punctuality and clear on-site communication, a minority report difficulty with initial contact by phone or email. For properties farther away, note that the team has driven significant distances to complete projects, reflecting flexibility and commitment to service.
Reviews and ratings summary
- Excellent transformation of travertine and slate: multiple customers report floors looking near new after deep cleaning, grout work and polishing.
- Highly professional and attentive crew: clients highlight thorough prep, careful protection of trim and quiet, respectful on-site behavior during work.
- Reliable craftsmanship and lasting finishes: repeat customers have hired the team many times over several years, indicating trust in the quality of results.
- Some initial contact issues: at least one potential client experienced unanswered phone calls and an unreturned estimate email, suggesting the need to plan for follow-up when requesting quotes.
- Project duration and inconvenience: full restorations can require multiple days in the home, which may be disruptive for those with tight schedules or limited alternative space.
Frequently asked questions and how to choose a floor refinishing service in Lewisville
Common questions center on cost, duration and whether restoration is preferable to replacement. Typical search queries and answers encountered by homeowners include:
For clients searching for floor refinishing service in Lewisville, Total Floor Care often recommends an on-site assessment to determine scope. Many customers ask for the best floor refinishing service in Lewisville and base their choice on before-and-after photos, references and willingness of the company to explain the process.
Those exploring floor restoration in Lewisville or stone restoration near Lewisville want to know approximate timelines: small repairs can be same-day, while larger jobs—illustrated by a reported two-and-a-half day travertine restoration—may take several days. When asking about saltillo tile restoration in Lewisville or travertine floor cleaning in Lewisville, customers typically prioritize hand-cleaned grout and careful sealing for long-term results.
People wondering how to book floor refinishing service in Lewisville should request a written estimate and confirm start dates. Questions about money lead to searches like prices for floor refinishing in Lewisville and floor refinishing for families in Lewisville; restoration is often a cost-effective alternative to full replacement, especially when the underlying tile or stone is structurally sound.
For homeowners focused on convenience, searches such as floor refinishing service near Lewisville or stone polishing in Lewisville with good value for money reflect concerns about travel time, responsiveness and total project cost. Given mixed reports about initial contact, it is sensible to allow extra time for scheduling and to confirm communication preferences before the work begins.
In summary, Total Floor Care is a strong choice for those seeking careful, experienced stone and tile restoration in Lewisville. The company’s strengths include transformative results, meticulous prep work and owners who take direct responsibility for outcomes. Prospective clients should plan ahead for scheduling and follow up persistently when requesting estimates to ensure timely communication.