Access Auto Brokers is a used car dealership that has attracted both loyal customers and mixed reviews. Many visitors appreciate the staff’s willingness to help, especially when budgets are tight, while others raise concerns about vehicle reliability and customer service. For anyone considering a purchase, Access Auto Brokers represents a place where affordability meets a wide selection, though buyers are encouraged to inspect vehicles carefully before making a decision.
Services
- Pre-Owned Car Sales: A variety of sedans, trucks, and SUVs available for different budgets.
- Financing Support: Options to work with different credit situations, including first-time buyers.
- Customer Care: Staff such as Jim and others noted for their effort in helping clients find vehicles.
- Trade-Ins: Possibility to trade in current vehicles for another option on the lot.
- Vehicle Assistance: Guidance on finding specific models for customers with particular needs.
Pros
- Wide selection of vehicles at competitive prices.
- Staff recognized for being friendly and going the extra mile.
- Helpful to first-time buyers with limited budgets.
- Some customers report cars running smoothly even after long-term use.
- Local dealership with years of community presence.
Reviews
- “Jim was outstanding through the whole process. Very professional, went above and beyond to make sure I got the vehicle I wanted. Great experience!”
- “This was my first car buying experience, and they helped me find something within my budget that I still love a year later. Friendly and helpful team.”
- “I purchased a car here and had engine problems only months later. It felt like they covered up issues before selling. Not a good experience at all.”
- “My mom bought a car cash and within two weeks the check engine light came on. No one followed up with us, and the car eventually stopped running.”
- “Awesome and friendly people. They tried hard to help me get the car I wanted. I’ll be back when I’m ready for another one. They know their business.”
Final Impression
Access Auto Brokers offers affordable used vehicles in Hagerstown, MD, with staff who have earned praise for being approachable and helpful. However, reviews show that experiences can vary, so it’s best for buyers to request vehicle history reports, schedule independent inspections, and carefully review paperwork before purchasing. This way, customers can maximize the value and minimize potential risks when shopping at this dealership.