Charlie’s Flame House: Restaurant and takeaway in High Wycombe
Overview of Charlie’s Flame House
Charlie’s Flame House is a restaurant and takeaway located at 44 Bridge St, High Wycombe HP11 2EL, UK. This neighbourhood eatery specialises in kebabs, burgers and grilled dishes and is popular with students and late-night diners thanks to its proximity to Brook Street student accommodation, the bus station and the Eden Centre. For anyone searching for a convenient, inexpensive meal in central High Wycombe, Charlie’s Flame House presents an option that combines generous portions and budget-friendly prices with quick access to the town centre.
Is this place right for someone visiting High Wycombe? It suits customers who prioritise affordability and large portions, especially people looking for a late-night bite after a night out. However, those who demand consistently prompt delivery, meticulous presentation and spotless service should read the customer feedback below before ordering.
What Charlie’s Flame House offers
Charlie’s Flame House operates as a sit-in/takeaway restaurant that also serves delivery platforms. The core offer centres on flame-grilled kebabs, burgers, chips and other fast-food staples. The restaurant markets itself as an affordable option with filling portions—several customers praise the quantity and value. Typical transactional options people look for are available: one-off takeaway orders, collection from the shop, and delivery via third-party services. Customers sometimes search to book a table at Charlie’s Flame House for a casual meal, check prices for kebabs in High Wycombe, or look for deals on cheap takeaway in High Wycombe. While the establishment’s menu emphasises convenience and low cost, prospective patrons should note mixed reports about delivery reliability and customer service.
Menu and specialties
The menu at Charlie’s Flame House focuses on classic fast-food and grill dishes. Starters and sides typically include fries (cheesy chips are a noted favourite among regulars), salads, and simple kebab accompaniments. Main dishes revolve around:
- Doner and lamb kebab plates
- Peri-peri and mixed grills
- Burger meals and chicken burgers
- Cheesy chips and loaded fries
- Combo meals designed for late-night crowds
There are options that appeal to families and students, and the restaurant is repeatedly described as “incredibly cheap and convenient.” Customers sometimes look for a lunch menu in High Wycombe or search for the best kebab in High Wycombe when comparing local choices. Those with dietary restrictions should inquire directly about ingredients and preparation, as reviews indicate variability in quality and handling.
Customer experience
Reviews paint a mixed picture of the Charlie’s Flame House experience. Positive feedback highlights generous portions, affordability and, on occasion, reliably good meals. Several customers enjoyed hot, satisfying kebabs and burgers and consider the restaurant a convenient option after evenings out. One reviewer notes a van presence on the high street and recommends cheesy chips and lamb sheesh from past visits.
At the same time, many customers report serious service and quality problems. Multiple reviewers experienced excessively long delivery delays—orders that took over an hour or were pushed back repeatedly before being cancelled. Several accounts describe unresponsive phone lines, abrupt or uninterested staff responses, and delivery items left without proper handover. Food quality complaints include soggy chips, overcooked or fatty meat, off-tasting sauces, and even a reported foreign hair found in a meal. One reviewer mentioned spotting poor hygiene indicators and referenced a low hygiene rating. A few customers also reported unsatisfactory refund handling and rude interactions when raising complaints.
In short, the experience can be highly inconsistent: for some it has been a reliable, tasty late-night option; for others it has been a source of frustration and disappointment due to service, delivery and quality control issues.
Useful tips before you go
To get the best from a visit to Charlie’s Flame House, the following practical tips are recommended:
- Plan for potential waits: several reviewers mention that orders can be late—sometimes substantially—so allow extra time if on a schedule.
- If ordering delivery, consider collection as an alternative to reduce the risk of delay or miscommunication with drivers.
- Call early rather than late if possible; some problems appear more frequent with late-night orders, and several complaints refer to missed or unanswered calls at night.
- Check recent hygiene and service reports if cleanliness and food safety are important—some reviewers raised concerns.
- Groups and students seeking a cheap, filling meal may find good value, but families or diners seeking polished presentation should choose carefully.
- Keep proof of order and photos if there is an issue on delivery; some customers had difficulty obtaining refunds without clear evidence.
Reviews and ratings
- Positive summary: Generous portions and low prices make Charlie’s Flame House a budget-friendly choice that suits students and late-night diners.
- Positive summary: Several repeat customers praise the taste of certain dishes—burgers and kebabs are described as hot and correct when preparation is good.
- Positive summary: Convenient location near the bus station and Eden Centre adds appeal for visitors and locals looking for a quick, inexpensive meal.
- Neutral/critical summary: Delivery reliability is inconsistent; many users report long waits, cancelled orders, or poor communication about delays.
- Neutral/critical summary: Food quality and hygiene vary; there are reports of soggy chips, overcooked meat, off sauces, and at least one incident involving foreign contamination and customer service that was dismissive.
Frequently asked questions and how to choose a restaurant in High Wycombe
Which types of customers will like Charlie’s Flame House? Customers searching for a cheap takeaway in High Wycombe or a restaurant for students in High Wycombe often find it appealing thanks to portion sizes and price. Those looking for the best restaurant in High Wycombe in terms of fine dining should consider other options.
Is it wise to order delivery from Charlie’s Flame House? Reviews suggest caution: many people looking for late-night food in High Wycombe report delays and communication issues with delivery partners. If someone wants to avoid potential problems, collection from the shop may be safer than delivery.
How long do orders usually take? Several reviewers experienced waits well beyond the expected time, so typical customers searching for delivery from Charlie’s Flame House or kebab near High Wycombe should expect possible delays and check estimated times on the ordering platform.
Are there affordable options and good value? Yes—people frequently mention cheap takeaway in High Wycombe and generous portions as positives. For those comparing nearby alternatives, searching for restaurant near Eden Centre or restaurant in High Wycombe helps weigh convenience against service consistency.
Should someone book or reserve in advance? For a casual visit, advanced booking is not usually necessary; however, groups or visitors wanting to secure a table may look to book a table at Charlie’s Flame House or check availability at peak times. Because opening hours are not always clearly posted, customers searching for a lunch menu in High Wycombe or planning an evening order should verify opening times through the restaurant or ordering platforms.
What about food safety and complaints? Given mixed feedback on hygiene and the handling of complaints, anyone searching for restaurant for families in High Wycombe or considering a meal with children should monitor recent reviews and, if in doubt, choose an alternative with consistently high cleanliness ratings.