Computer repair service in Martinsville — Computer Rescue
Overview and what to expect from Computer Rescue
Computer Rescue is a computer repair service located at 1620 Virginia Ave, Martinsville, VA 24112, USA. The business presents itself as a local shop that handles a wide range of electronic repairs, from desktops and laptops to gaming consoles and custom-built gaming PCs. It is suitable for residents and small businesses in Martinsville who need quick fixes, component upgrades, or custom system builds. For anyone searching for a reliable computer repair service in Martinsville or wanting to compare options for laptop repair in Martinsville, Computer Rescue is one of the local choices to consider.
What Computer Rescue offers
Computer Rescue focuses on repair, maintenance, diagnostics, and custom PC builds. The core offerings include virus and malware removal, hardware diagnostics, component replacement, system upgrades, data recovery, and gaming console repair. The shop also advertises custom-built gaming PCs and cable-managed builds. For those who prefer planning ahead, it is possible to book computer repair service in Martinsville or inquire about prices for repairs in Martinsville to get estimates before committing.
Customers who need quick turnaround can ask about options for same day PC repair in Martinsville, while people interested in a complete system overhaul can request quotes for custom builds. The service emphasizes hands-on care for PCs and consoles, and also offers advice on component selection and long-term maintenance.
Services and response times
Computer Rescue’s typical services include:
- Diagnostics and troubleshooting for desktops and laptops
- Component replacement and upgrades (memory, storage, power supply, GPUs)
- Custom gaming PC builds and cable management
- Operating system reinstallations, software support, and malware removal
- Console repair and component-level service
- Data backup and limited data recovery
Response times vary depending on workload and parts availability. Several reviewers reported same-day or fast turnarounds for common issues, while a few described longer waits for more complex repairs. Customers who need a specific timeframe should ask for an estimated completion time when they book computer repair service in Martinsville or request an estimate for power supply replacement in Martinsville with good value for money.
Menu and specialties (what makes this shop stand out)
Computer Rescue’s strengths, according to customers, include custom gaming PC builds, affordable pricing, and efficient repairs for everyday issues. The shop appears to specialize in:
- Custom gaming PC builds and upgrades, including cable management and component selection
- Quick laptop and desktop repairs for common faults
- Gaming console repair and system updates
- Affordable labor rates compared with larger chains
People looking for a new gaming rig or a repaired/upgraded system will find relevant services here, and those searching for a gaming PC repair in Martinsville or an affordable computer repair in Martinsville often cite the shop as an option.
Customer experience: what reviewers report
Customer feedback includes both strong praise and serious complaints. Many reviews highlight positive experiences: quick same-day repairs, friendly and professional technicians, clear explanations of problems, and reasonable prices. Several customers praised the helpfulness of staff when troubleshooting and the speed of return for routine fixes.
At the same time, there are significant negative reports that should be considered. Some customers described very poor experiences involving delayed repairs, unresolved communication, and, in extreme cases, damage to components or missing equipment. A few reviewers reported that an improperly performed repair caused additional hardware failure or that they had difficulty recovering their devices. Another concern raised was inconsistent availability, with at least one comment indicating a shift from shop-based service to operating from a home location.
Overall, the experience appears mixed: many patrons received fast, effective service at an affordable price, while a minority had serious issues that resulted in lost time, additional costs, or unresolved returns. Prospective customers should weigh both the positive reports of fast service and the negative accounts about communication and handling of major repairs.
Practical tips before visiting Computer Rescue
To make the most of a visit, the following practical suggestions are useful:
- Call ahead to confirm current operating status and whether drop-off service is available, especially since some reviewers mention changes in the business location.
- Ask for an estimated completion time and written confirmation of agreed work when you book computer repair service in Martinsville.
- Back up important data before handing over any device; even routine operations can lead to data loss.
- Request a clear parts-and-labor estimate for major replacements like a power supply to avoid unexpected costs.
- For custom gaming PCs, discuss cable management preferences and warranty details for installed components.
- If time-sensitive, inquire about same day PC repair in Martinsville or priority service to reduce downtime.
Summary of opinions
- Positive: Fast and reliable basic repairs with affordable prices, suitable for common laptop and desktop issues.
- Positive: Skilled at building custom gaming PCs with attention to performance and component selection.
- Positive: Friendly and knowledgeable technicians who explain fixes clearly and return devices working the same day for many customers.
- Neutral with negative point: Some customers experienced long delays and difficult communication when repairs were more complex or required parts.
- Neutral with negative point: A few reports describe serious handling issues, including damaged components or missing equipment after service, so important or high-value items should be tracked closely and backed up beforehand.
Frequently asked questions and how to choose a computer repair service in Martinsville
How much does a typical repair cost? Prices vary by problem, but customers often look for affordable computer repair in Martinsville or specific quotes for component replacement. When evaluating estimates, compare labor rates, part costs, and any warranty offered. Asking about prices for repairs in Martinsville before work begins helps avoid surprises.
How long will a repair take? For many common issues, customers report quick turnarounds and even same day PC repair in Martinsville. More complex repairs, custom builds, or parts replacements may require several days. Always request an estimated timeline when you book computer repair service in Martinsville.
Is Computer Rescue a good choice for gaming systems? Several reviewers recommend the shop for gaming PC repair in Martinsville and custom builds, praising performance-focused setups and upgrades. However, because a minority of reviews mention serious problems, anyone bringing a high-end system should confirm handling procedures and component protection.
Should families or businesses use this service? For everyday household needs and small business devices, Computer Rescue can be a practical option; those searching for computer repair for families in Martinsville often find reasonable prices and helpful technicians. For mission-critical business systems, consider asking about service guarantees and turnaround promises.
Where is the shop located and is it convenient? The listed address is 1620 Virginia Ave, Martinsville. People searching for computer repair near 1620 Virginia Ave or the best computer repair in Martinsville can compare proximity and reviews when choosing a provider.
What about reliability and value? Compare multiple estimates and check recent reviews: searches like computer repair service in Martinsville, laptop repair in Martinsville, and power supply replacement in Martinsville with good value for money can help find a balance of price, speed, and trustworthiness. Always request written confirmation of agreed work and ask about warranties for parts and labor.