Naaz Premium Tire & Auto Care, located at 12598 Warwick Blvd in Newport News, VA, is a shop that has attracted a lot of attention from local drivers. Some customers praise the business for being flexible, offering after-hours service, and helping people in emergencies. Others, however, have reported negative experiences, citing issues with professionalism, tire quality, or unexpected charges. For anyone considering this shop, it’s important to look at both sides: affordability and convenience are clear benefits, but service consistency is something to weigh carefully.
Services
Naaz Premium Tire & Auto Care offers a wide range of auto-related services designed to meet the needs of drivers in Newport News:
- New & Used Tires: Affordable options for replacing worn or damaged tires.
- Brake Service: Maintenance and replacement to ensure safety on the road.
- Oil Changes: Quick and budget-friendly service for regular upkeep.
- Tune-Ups: Helping vehicles run smoothly and efficiently.
- General Repairs: Support with spark plugs, hoses, and other engine-related parts.
- Emergency Assistance: Staying open later than most competitors and assisting in last-minute breakdowns.
Pros
Choosing Naaz Premium Tire & Auto Care comes with certain advantages that many customers have highlighted:
- Competitive prices compared to larger chains.
- Willingness to stay open late or assist after hours.
- Friendly mechanics who sometimes go above and beyond to help.
- Quick turnaround on tire changes and simple repairs.
- Convenient location in Newport News for fast service.
Reviews
Review 1
“My experience was great! I called in a panic when most tire shops were closed. They actually picked up my tire size and stayed past closing time to help me out. I was grateful for their flexibility and effort.”
Review 2
“This tire shop is awesome. Noor helped me past closing hours and was very professional. Great customer service, and I would definitely recommend them to anyone in the area.”
Review 3
“I’ve had several good experiences here. The staff has always treated me with respect and offered reliable service. It’s been convenient and affordable, which is why I keep coming back.”
Review 4
“Unfortunately, I bought two tires here and within a couple of months one was about to pop while the other looked deteriorated. When I returned, I was asked to pay again for a replacement. That felt very unfair, and I would not go back.”
Review 5
“We had an emergency flat and stopped here because they were open late. The replacement tire they gave us was already damaged and didn’t even hold air overnight. It was a frustrating experience and I wouldn’t trust them with my car again.”